Amazon Prime Customer Service Number: Customer Support Helpdesk (2023)

  • 7 Oct, 2022
  • 710

Have you ever scratched your mind wondering- Why is my Amazon Prime video not working? What if I cancel my order on Amazon? If yes, I welcome to read this post about how you can speak to the representative of Amazon Prime Customer service.

Amazon Prime is one of the most reputable subscription service with more than 200 million subscribers at the global level. But, still, issues like delay in the delivery of the products and interruption during watching video on Prime are quite normal. What is the Amazon Prime Customer Service phone number? This the only question a large number of my readers asked me last week. That's why I thought it would be a great idea to write on this burning issue.

If you are facing any kind of issue in connection with Amazon Prime service, let me assure you that 24 hrs help and guaranteed solutions are just one step away from you. If you are concerned related to anything and need urgent assistance, you can immediately contact the Amazon helpdesk and get assisted by the professionals. Else, continue to read this helping post and learn how simply you can get over the majority of the issues on Amazon. But first, let's understand the common problems faced by Amazon Prime member and solutions you can

Table of Contents

  1. Common problems on Amazon Prime
  2. Does Amazon have 24/7 customer service?
  3. What is Amazon Prime Video Customer Service Phone Number?
  4. How do I contact Amazon Prime by email?
  5. How to contact amazon prime customer service by chat
  6. How to contact amazon prime customer service by phone

Common problems on Amazon Prime

Before everything else, let me clear one thing. Amazon Prime is among the top-rated subscription service available at the global. In short period of time, Amazon Prime service has gained the huge database of subscribers. Do you know why? Because this single subscription service offers a broad range of benefits. It allows users to have access to a large number of video content, books, music, gams, and photos. More importantly, prime service offers remarkable shopping benefits that includes heavy discount on regular sales, free, and fast delivery.

As we all know that popularity does not come alone, it brings challenges and problems. Some of the most common problems and challenges, I have mentioned below:

  • Unable to login to Amazon account.
  • Forgotten Amazon password and facing problem in resetting the password.
  • Facing problem in accessing Amazon account on app, mobile site, and computer.
  • Getting trouble in setting up parental controls on Prime Video.
  • Receiving an error while watching a video on Prime.
  • Unable to create and set up Prime video profiles.
  • Made an accidental purchase and need refund.
  • Facing issue in set up and change payment method.
  • Getting a strange problem in download the ebook on Kindle Unlimited.
  • Huge delay in getting a delivery of the product or got a delivery of the wrong product.
  • Any other issue with Amazon music, games, photos, and Amazon Prime reading.

Does Amazon have 24/7 customer service?

Yes, as being a customer oriented company, Amazon offers its quality customer support services 24 hrs. Solutions to all kind of problems are all accessible through all means of communication: Phone Number, email, and chat. You can choose any of the option and get helped right away. In addition to that, whenever users need that can get in touch with customer service agents right through the Amazon app. Find more information in the next section.

What is Amazon Prime Video Customer Service Phone Number?

Dialing a direct Amazon customer service helpline number is the fastest and best idea to overcome all kind of problems. These are the steps to follow to speak someone from Amazon helpdesk:

  • Launch the Amazon app on your phone.
  • Tap the three horizontal line tab available at the top-left corner of the screen.
  • Scroll all the way down and tap the "Support" or "Customer Service" button.
  • The next screen will open up showing some quick links.
  • Move all the way down and at very bottom side you will find the "Contact Us" button.
  • On the next page, you will get two options "Chat with customer service" and "Call us".
  • Now you can choose any of the options either chat or call.
  • Then, follow the onscreen instruction to get in touch with customer care executive available at the Amazon Prime customer service.

How do I talk to a person on amazon?

Do you want any kind of assistance from the Amazon prime customer support representative? Don’t fret, there are a number of ways you can talk with them. The customer can talk to Amazon customer care representatives using email, chat or over the phone. So, if you are looking for help from the customer care representative, you can follow this simple guide to know the ways and steps you need to follow.

For quick access to amazon, you can visit the official website of Amazon ( All the contact options such as email, chat and phone number are available on the website.

How do I contact Amazon Prime by email?

Fortunately, Amazon Prime customer service is also accessible through email. However, email is not the fast means of communication but it is simple and convenient. Sending an email to the Amazon Prime customer service can be a good idea if your matter of concerned is not serious. Also note that Amazon customer support might take up to 48 hours to respond you. If your query is related to any general topic, you can send an email to On the other hand, if you concern is related to payment and billing reach out to Amazon Prime customer service at

Important Note: If all other above mentioned means of communication does not help you, don't forget that Amazon customer service is accessible on social media as well. You can find the Amazon customer service at Twitter as well and Facebook.

How to contact amazon prime customer service by chat

The customer seeking Amazon assistance can contact the customer service by chat option available on the website. The customers can follow these steps to do so:

  • Visit the official website of Amazon (
  • On the home screen, below the search bar, you get the ‘Customer service’ option, click on it.
  • When you click on the ‘customer service’ option, you get nine types of assistance written in white rectangular shape.
  • One of the options is “ ? something else”, click on it to get redirected to chat.
  • Now, click on the option, “I need more help” and you are ready to type in the box and send it.
  • The website page has also mentioned some other help topics.
  • Read the related support options and click on it to get the help.

Note: Amazon chat option is available 24/7 for its customers.

How to contact amazon prime customer service by phone

If the email or chat option doesn’t work, or you want to get quick assistance, you can directly connect with the customer service representative over the phone. Amazon's customer service number is 1-888-280-4331. The Amazon prime phone support option is available 24/7 for the customers.

We hope, now you can contact the Amazon prime customer service representative via the options mentioned above. Amazon avails the contact options 24/7 to assist its customers. The customers can visit the official website to get the contact options mentioned above. Amazon prioritises the customers’ satisfaction and therefore it avails almost every kind of support and contact us options.

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